Introduction At Jaydus AI, we strive to provide the best possible service and customer satisfaction. However, we understand that there may be occasions where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are provided.

Eligibility for Refunds

General Policy Refunds are offered for services under certain conditions. Refund eligibility is determined at our sole discretion based on the following criteria:

• Time Frame: Refund requests must be made within 30 days of purchase.
• Usage: If the services were used extensively, it may affect the eligibility for a refund.
• Non-Refundable Services

Certain services are non-refundable, including but not limited to:

1. Custom Services: Any custom services or personalized plans.
2. Previous Refund: If you have previously received a refund for a service, subsequent requests for refunds for the same service may not be eligible.

How to Request a Refund To request a refund, please contact our support team at support@jaydus.ai with the following information:

Your name Email address used for the purchase Order number Reason for the refund request

Our support team will review your request and get back to you within 5 business days.

Refund Process If your refund request is approved, the following process will be followed:

1. Method of Refund: Refunds will be issued to the original payment method used during the purchase.
2. Processing Time: The refund will be processed within 10 business days after approval. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Contact Information If you have any questions about our Refund Policy, please contact us at: Jaydus AI 651 N. Broad St. Middletown, DE 19709 Email: support@jaydus.ai

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